Privacy Policy

PC999 ("PC999", "we", "our" or "us") operates the online gaming information guide accessible at https://pc999.cam (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you", "User") who access our Platform.

This Privacy Policy explains, in clear and plain English, how PC999 collects, processes, stores, shares and protects personal data in connection with your use of the Platform. It also sets out the legal basis on which we process your data and the rights available to you.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, both of which are incorporated herein by reference.

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, PC999.
• "Data Processor" means a third party that processes Personal Data on behalf of the Data Controller under a data-processing agreement.
• "Consent" means any freely given, specific, informed and unambiguous indication by which a User signifies agreement to the processing of their Personal Data.
• "Cookies" means small text files placed on a User's device by a website to store preferences and track session activity.
• "KYC" means Know Your Customer identity verification procedures required by applicable regulations and operator policies.
• "Applicable Law" means all laws and regulations applicable to the User's jurisdiction, including data protection legislation relevant to the processing of Personal Data.

3.1 PC999 acts as the Data Controller in respect of the Personal Data collected through the Platform. As Data Controller, PC999 determines the purposes and means of processing your Personal Data and is responsible for ensuring that processing activities comply with applicable data protection laws.

3.2 PC999 does not hold a Pakistan gambling licence and is not affiliated with or endorsed by any Pakistani government authority, the State Bank of Pakistan, the Pakistan Telecommunication Authority (PTA), or any Pakistani financial institution. Data-related enquiries should be directed to our support team using the contact details in Section 15 of this Policy.

4.1 PC999 collects Personal Data through various means, including directly from you when you register an Account, contact our support team or interact with Platform features, and automatically when you browse the Platform.

4.2 The categories of Personal Data we may collect include:

4.3 We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or data concerning a person's health or sexual orientation, except where strictly required for legal compliance purposes.

4.4 We do not collect financial data such as bank account numbers, full credit or debit card numbers, or specific Easypaisa, JazzCash, Raast or bank-transfer credentials. Any payment processing occurs solely through the relevant Operator's cashier and is subject to that Operator's own privacy and security practices.

5.1 PC999 processes Personal Data only for lawful, specified and explicit purposes. The table below sets out the primary processing activities, their purposes and the legal basis relied upon.

5.2 Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 No Sale of Data. PC999 does not sell, rent or trade Personal Data to any third party for commercial purposes. This is an absolute commitment.

6.2 Service Providers. We may share Personal Data with trusted third-party service providers acting as Data Processors, including hosting providers, analytics platforms and email delivery services. All such providers operate under written data-processing agreements that require them to process Personal Data solely on our instructions and in accordance with applicable data protection law.

6.3 Legal Disclosures. We may disclose Personal Data to law enforcement agencies, regulators or courts where required to do so by applicable law, court order or legal process, or where disclosure is necessary to protect the rights, property or safety of PC999, its users or the public.

6.4 Business Transfers. In the event of a merger, acquisition, reorganisation or sale of assets, Personal Data may be transferred to a successor entity. Users will be notified of any such transfer and the applicable privacy terms.

6.5 Payment Provider References. PC999 does not share Personal Data with Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or any other payment provider. References to these providers on the Platform are contextual only and do not establish any data-sharing relationship.

7.1 PC999 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and analyse usage patterns. The following categories of cookies are used:

• Essential Cookies: Necessary for the Platform to function correctly. These cannot be disabled without affecting core functionality, such as maintaining your session state and security settings.
• Performance Cookies: Collect anonymised information about how Users interact with the Platform — such as page visit counts and error reports — to help us improve usability. These do not identify individual users.
• Preference Cookies: Remember choices you have made, such as language preferences and notification settings, to provide a more personalised experience.
• Analytics Cookies: Used via privacy-compliant analytics tools to understand aggregate user behaviour. Data collected is anonymised and used only for Platform improvement.

7.2 You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality and user experience of the Platform.

8.1 PC999 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulatory obligations.

8.2 The following general retention periods apply, subject to applicable legal requirements:

• Account Data: Retained for the duration of an active account and for a period of up to five (5) years following account closure, for legal compliance purposes.
• KYC Documents: Retained for the period required by applicable anti-money-laundering legislation, typically five (5) years from the end of the business relationship.
• Usage and Technical Data: Retained in aggregated, anonymised form for up to twenty-four (24) months for analytics and security purposes.
• Support Communications: Retained for up to three (3) years from the date of the most recent communication.
• Marketing Preferences: Retained until consent is withdrawn or the account is closed.

8.3 Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

9.1 PC999 implements appropriate technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• Encryption of data in transit using Transport Layer Security (TLS);
• Access controls and role-based permissions limiting data access to authorised personnel only;
• Regular security assessments and vulnerability monitoring;
• Secure server infrastructure managed by certified hosting providers;
• Staff training on data protection obligations and incident response procedures.

9.2 Whilst we take all reasonable precautions, no method of data transmission over the internet or method of electronic storage is completely secure. Users are responsible for maintaining the confidentiality of their login credentials and for notifying us immediately at [email protected] if they suspect any unauthorised access to their account.

9.3 In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected individuals, PC999 will notify relevant parties in accordance with applicable law.

10.1 PC999 may transfer Personal Data to service providers or infrastructure partners located in countries outside your jurisdiction. Where such transfers occur, we ensure that appropriate safeguards are in place to protect Personal Data to a standard at least equivalent to that required by applicable law.

10.2 Safeguards may include contractual clauses requiring the recipient to process Personal Data in accordance with applicable data protection standards, or reliance on the recipient country's recognised adequacy status where applicable.

10.3 Pakistani users acknowledge that data protection laws vary across jurisdictions. PC999 does not operate under the authority of any Pakistani government body and does not make any representation regarding compliance with Pakistani data protection or privacy legislation beyond what is set out in this Policy.

11.1 Subject to applicable law, you have the following rights in relation to your Personal Data held by PC999:

11.2 To exercise any of these rights, please submit a written request to [email protected]. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days, or within any shorter period required by applicable law.

11.3 We may need to verify your identity before processing a data rights request to ensure the request is genuine and to protect your data from unauthorised disclosure.

12.1 The Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the applicable Operator or licence jurisdiction. We do not knowingly collect Personal Data from minors.

12.2 If we become aware that we have inadvertently collected Personal Data from a person below the minimum age threshold, we will take immediate steps to delete such data and close the associated account.

12.3 If you are a parent or guardian and believe that a minor in your care has provided Personal Data to PC999, please contact us immediately at [email protected].

13.1 The Platform may contain informational references to third-party Operators and services. PC999 is not responsible for the privacy practices, data-handling policies or content of any such third-party platforms.

13.2 When you navigate from PC999 to a third-party platform, you do so at your own risk. We encourage you to review the privacy policy of any third-party service before providing Personal Data to that service.

13.3 This Privacy Policy applies solely to data processed by PC999 in connection with the Platform at https://pc999.cam and does not extend to any third-party website, application or service.

14.1 PC999 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered Users via email and will be reflected in an updated "Last Updated" date at the top of this page.

14.2 It is your responsibility to review this Privacy Policy periodically. Your continued use of the Platform following the publication of revised terms constitutes your acceptance of the updated Privacy Policy.

14.3 Where a change significantly alters how we process your Personal Data and requires your consent, we will seek fresh consent before applying the change to your data.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data by PC999, please contact our team. We aim to respond to all privacy-related enquiries within 24 hours on business days and will provide a substantive response within the timeframes required by applicable law.

For general information about the Platform or to review related policies, please see our Terms & Conditions and Responsible Gambling Policy.